Frequently Asked Questions
Need to ask us a question? Make sure you consult our frequently asked questions below as often we have already answered it! Simply click on the link most relevant to your question and you will be taken straight to your answer.
If your question can't be found below just send us an email at affiliates@castlecasino.com and we will be in touch promptly.
Getting Started
What is an Affiliate?
Why should I join Castle Affiliates?
How can I earn money from my referred players?
How do I join and start promoting?
Commission
Are there different payment plans?
Do commission rates vary?
Where can I view my earnings?
Is there any hidden costs?
When will I be paid?
How do you send payments?
Marketing
Can you help me with my marketing activity?
Where can I find materials for promotions?
I would like extra promotional material
Do you provide specially designed landing pages?
Do you provide exclusive promotions?
Support
I have forgotten my password!
How do I get in touch with you?
Getting Started
What is an Affiliate?
An affiliate is a partner to CastleCasino.com. You use your websites or other promotional methods to provide us with players and we will pay you a percentage of the revenue that we earn through that player.
Why should I join Castle Affiliates?
To earn money with great commission rates! Castle Affiliates not only provides you with a larger commission percentage than most other online casinos, but we also provide an exceptional service to players once they have joined! Doing everything in our power to ensure that your referred players are earning you money for years to come!
How can I earn money from my referred players?
You have a few options when it comes to this. You can select a CPA (cost per acquisition) deal which will enable you to be paid a fix fee for every player that you refer who deposits over £100. Alternatively you can select a revenue share partnership; this pays you a percentage of the player’s net loss (at CastleCasino.com) every month.
How do I join and start promoting?
Joining Castle Affiliates is simple, simply visit the register page, complete the necessary details and make sure you accept the terms of conditions - and away you go! Someone will be in touch to update you on the status of your application within 24 hours.
If you have any trouble registering send a quick email to affiliates@castlecasino.com
Commission
Are there different payment plans?
Yes, we offer 2 different payment plans, you can find more details on these below:
Revenue share – Simply earn a percentage of all referred players monthly net losses. This is calculated between the start and end of each month. Put into a scenario, if you’re on a 35% revenue share plan and you refer players from your site that loose £10,000 in January, you will be paid £3500. You will continue to earn 35% of these players revenue continually for the rest of there playing lifetime.
Cost per acquisition (CPA) – This simply enables you to get a fixed fee for each player you send who deposits over £100.
Do commission rates vary?
Commission rates can vary based on a number of criteria, some affiliates may register within a certain promotional period, some may receive a higher negotiated commission due to prime ad placement and their projected revenues.
Where can I view my earnings?
To view your earnings simply log in to your account, the earnings will be right there for you to see. Using the filtering options you can break this down to your desired point.
Is there any hidden costs?
There are no hidden costs at all, Castle Affiliates will never ask you for a payment.
When will I be paid?
We pay each affiliate by the 20th of every month via their preferred method.
How do you send payments?
This is totally up to you. We can pay by electronic wire transfers, cheques, Neteller or Moneybookers.
Marketing
Can you help me with my marketing activity?
Certainly. Remember that we are in a mutually beneficial partnership so therefore are keen to provide you with whatever help you need to be able to promote our brands.
Where can I find materials for promotions?
These are easy for you to find, under the “Get promotional” tab in your account.
I would like extra promotional material
No problem. If you can’t find what you need then email us at and we will do our upmost to provide it as soon as possible. We pride ourselves on the flexible service we provide to affiliates.
Do you provide specially designed landing pages?
If you feel you can send us a lot of traffic and believe it will be better converted through an exclusively designed landing page then get in contact, we are always interested in hearing ways to improve player count.
Do you provide exclusive promotions?
Yes, we are always interested in hearing anything you have planned and providing the terms are mutually beneficial we can run exclusive promotions with selected affiliates. Email us at affiliates@castlecasino.com to find out more.
Support
I have forgotten my password!
That is fine, just send an email to affiliates@castlecasino.com and we will reset it for you.
How do I get in touch with you?
If you want to get in touch please email us at affiliates@castlecasino.com and we will be in contact within 24 hours.
